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Help Desk Support Professional

Ft. Meade, MD
Job Title: Help Desk Support Professional
Location: Ft. Meade area
Required Clearance: TS/SCI w/ Full-Scope
Salary: Negotiable

We are looking for an entry level Help Desk Support professional:
  • We are looking for a go-getter personality who is eager to take charge and provide the in between for users of the system.
  • The ideal candidate will communicate promptly on progress while also able to alert management to recurring problems and patterns of problems.
  • The candidate will provide statistics for the weekly Service Desk report on call trends. An active TS/SCI with poly is necessary as well.
  • Prior experience with key management, EKMS, Key Management Infrastructure (KMI), or cryptography. 
  • Prior military experience is a plus.
  • Prior help desk experience is not necessary but experience working in a customer facing role/organization is highly desired.
  • Experience as COMSEC Manager/User, system administrator, and/or EKMS/KMI user highly desirable.
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