Help Desk Support Professional
Ft. Meade area
: TS/SCI w/ Full-Scope
We are looking for an entry level Help Desk Support professional:
- We are looking for a go-getter personality who is eager to take charge and provide the in between for users of the system.
- The ideal candidate will communicate promptly on progress while also able to alert management to recurring problems and patterns of problems.
- The candidate will provide statistics for the weekly Service Desk report on call trends. An active TS/SCI with poly is necessary as well.
- Prior experience with key management, EKMS, Key Management Infrastructure (KMI), or cryptography.
- Prior military experience is a plus.
- Prior help desk experience is not necessary but experience working in a customer facing role/organization is highly desired.
- Experience as COMSEC Manager/User, system administrator, and/or EKMS/KMI user highly desirable.